Torben Rick
Germany
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About Torben Rick
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During the years Torben have obtained extensive international experience from top level management positions in Denmark, Switzerland and Germany in the highly competitive trade- and service industry. |
| birthday | September 29, 1962 |
| relationship status | In a relationship |
| activities | INSEAD - Executive Program: High Performance Organisations 2001 and Customer Orientation 2004 |
| interests | High-End HiFi, watches and travel |
Torben Rick's Professional Experience
Independent Executive Interim Manager
Meliorate Solution (DE)
2008 -
Present
Experienced senior interim manager.
Primarily active within operational business improvement, business development, performance management, change management, turnaround, organizational development and process reengineering
Interim Business Development & Financial Improvement Executive
Comlog A/S (DK & DE)
2008 -
2008
► Interim Business Development & Financial Improvement Executive at Comlog A/S - Denmark & Germany (Information Technology and Software industry) ◄ Hired by the board and charged with turning around the company which was highly under-performing as to its financial performance and product quality. Achievements: ► Due to heavy focus on business drivers increased EBITDA margin from – 18% in 2007 to + 10% in 2008 ◄
Business & Financial Improvement Director - Vice President
Tele Danmark A/S (DK)
2006 -
2007
”Business & Financial Improvement” - 34 employees - with reference to the CEO of TDC Solution A/S:
► Lean Management, Business Process Management and Culture change
► Challenging the way we do things, process optimization, and reduction of production and capacity needs
Achievements:
► Business improvement with a total "cash-in" effect of € 85m corresponding to 9% of the total cost base
Chief Operating Officer (COO) - Managing Director
Talkline GmbH & Co. KG (DE)
2001 -
2006
Responsible for the operational business with 480 employees covering the following areas:
► Sales , Retention/Prevention, Marketing, eBusiness, Product management and product development, Procurement of mobile handset, Customer Service and a yearly revenue of 1.000 m€.
Achievements:
► EBITDA increased by 138% - from € 29.7m in 2001 to € 70.6m in 2005 - due to heavy focus on customer profitability and efficiency.
► Despite getting closer to market saturation the customer base has more than doubled from 1,7 m to 3,4m customers
► Customer satisfaction increased from index 100 to 124
► Employee satisfaction pushed from index 72 to 83 points
Project Director
Talkline GmbH & Co. KG (DE)
1999 -
2000
Project Director reporting to the CEO. Development and implementation of refocus program (Turn-around/Corporate Transformation), which included: Cost improvement program, revenue improvement program and culture change program
Commercial Project Director
Sunrise AG (CH)
1998 -
1999
Commercial Project Director reporting to the CEO. Responsible for business development.
Sales Support Director
Tele Danmark Erhverv A/S (DK)
1997 -
1997
Sales Support Director reporting to the Division Director (Data Division).
Head of domestic and international sales support with 72 employees. Domestic and international pre-sales support, project management, Total Service Management etc.
Head of Strategic Business Unit
Tele Danmark Erhverv A/S (DK)
1995 -
1996
Head of Strategic Business Unit reporting to the Division Director (Data Division)
Total Service Management with 13 employees. In charge of business and market foundation in the newly established Strategic Business Unit starting from scratch.
Head of Logistics & Procurement
DanaData A/S (DK)
1992 -
1995
Head of Logistics and Procurement reporting to the CFO
Responsible for procurement, warehouse, configuration and test center and dealer team. A total of 37 employees.
Managing Director
PC Distribution A/S (DK)
1992 -
1995
Responsible for the distribution company PC Distribution A/S. On the procurement side, the job entailed a number of international contract negotiations while the sales side primarily included building up of and contact to dealer networks in Denmark
Head of Marketing
DanaData A/S (DK)
1990 -
1991
Head of Marketing reporting to the CEO
Head of the central marketing department with 4 employees.
Project Manager
Nykredit (DK)
1989 -
1990
Responsible for products and marketing - Nykredit’s central planning and marketing secretariat – in relation to the business-to-business market.
Torben Rick's Education
M.Sc. (Business Economics), 1987 -1984
B.Sc. (Business Economics), 1981 -1984